Elena Passarello tends to her exploding email inbox daily and wrestles with various office-forward documents (spreadsheets, Doodle Polls, video software) that she only pretends to understand. Luckily, the other half of her job involves working with writers on their burgeoning projects and being a classroom evangelist for the power of Literary Nonfiction, so at least she's got that going for her. Before being hired as an exploding email wrangler—er, professor—she slung coffee, couriered for a travel agency, and acted in low-budget children's plays throughout the American Rust Belt.